Shipping Information
570 Soap Co. Shipping Information
Welcome to 570 Soap Co.! We are dedicated to ensuring that your luxury bath and body care products arrive safely and promptly to your doorstep. Below you will find detailed information regarding our shipping policies and procedures.
Shipping Carriers
At 570 Soap Co., we primarily use the United States Postal Service (USPS) for our shipping needs. However, depending on the destination, size, and weight of your order, we may also utilize FedEx or UPS. Our choice of carrier ensures that your products are delivered efficiently and securely.
Processing Time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The rates are based on the weight, dimensions, and destination of your order. Delivery estimates are provided by the shipping carrier and are subject to their service conditions. Estimated delivery times do not include processing days.
Standard Shipping: Typically takes 3-7 business days, depending on your location.
Expedited Shipping: Available at an additional cost, typically ensures delivery within 2-3 business days.
Please note: Delivery delays can occasionally occur, especially during peak shipping times or due to weather conditions.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order using the link provided or by visiting the carrier's website and entering your tracking number.
International Shipping
We currently offer international shipping to select countries. Shipping rates and fees may vary depending on the delivery address for your order. Your package may be subject to customs fees or taxes, for which you are responsible. Please check with your country’s customs office to determine what these additional costs will be prior to ordering.
Damages
570 Soap Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
570 Soap Co. 1110 Ridge Road Orangeville, PA 17859 Email: support@570SoapCo.com Phone: 570-257-6220
Thank you for shopping with 570 Soap Co. We appreciate your business and look forward to serving you again!