Got questions? Here are the answers.

Here are a list of common questions about our brand, products, and other services. See the following FAQs below, and if you still need any help reach out to us directly.

What makes 570 Soap Co. products unique?

At 570 Soap Co., we specialize in handcrafting luxury soaps and cosmetics, including bath bombs, lip balms, lotions, and much more. Our products stand out due to their high-quality, natural ingredients and our commitment to small-batch production, ensuring luxury and perfection in every item.

Are your products suitable for sensitive skin?

Absolutely. We prioritize the use of natural ingredients that cater to all skin types, including sensitive skin. However, we always recommend reviewing the ingredient list and conducting a patch test before full application.

Do you offer international shipping?

Yes, we offer international shipping. Delivery times and shipping costs vary depending on the destination. Please refer to our Shipping Policy section for more detailed information.

How can I track my order?

Once your order is shipped, we will send you a confirmation email containing a tracking number. You can use this number on our website to track your package's progress.

What is your return policy?

At 570 Soap Co., we stand behind the quality of our products. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange. Some restrictions apply; please visit our Return Policy page for more details.

Are your products eco-friendly?

Sustainability is a core value at 570 Soap Co. We use eco-friendly packaging and ethically sourced ingredients, aligning with our commitment to the environment and our customers' values.

Do you offer personalized products?

Yes, we offer personalized recommendations and can customize certain products to meet your specific needs. Please contact our customer service for more details.

Can I find your products in stores?

Currently, our products are exclusively available through our online store and a select number of brick and mortar stores. This allows us to ensure the quality and exclusivity of our luxury items.

How often do you release new products?

We frequently introduce new products and limited-edition items. Sign up for our newsletter or follow us on social media to stay updated on our latest releases and restocks.

What payment methods do you accept?

We accept various payment methods, including major credit cards and PayPal, to make your shopping experience seamless and secure.

How can I get assistance if I have questions about my order?

Our customer service team is here to help. You can reach us via email or our contact form on the website. We aim to respond to all inquiries within 24 hours.

Do you offer gift wrapping or special packaging?

Yes, we offer gift wrapping and special packaging options perfect for any occasion. You can select these options at checkout or contact us for more personalized arrangements.